Careers

Joy, Respect, Honesty, Courage, Ubuntu — those are our core values.

The Angama team prides itself on being innkeepers at heart, finding joy in looking after guests and reconnecting them with the natural world. We celebrate the diversity and unique characters in our team while looking after each other, our guests, and our communities.

Below, you can find the current opportunities available:

Social Media & Content Marketing — Cape Town

As a content specialist, you will play a crucial role in inspiring and directing Angama’s storytelling, a significant touchpoint of our beloved brand. Thinking like a journalist, you’ll craft compelling stories across platforms and engage with our communities through incredible imagery and video produced with our in-house photo, video and design team. Junior to Mid-level, this role is perfect for an execution-minded creative, with a passion for sharing stories that resonate.

 

This role reports to the Marketing Manager and takes direction from the Head of Marketing and Head of Brand.

 

Key Responsibilities:

Storytelling – Social Media, Blogs, and Newsletters

  • Unearth and share story ideas from all corners of the business
  • Engage daily with our lively communities on Instagram, Facebook, YouTube and LinkedIn
  • Keep the content calendar flowing with timely drafts and updates
  • Collaborate with our talented team members to generate and execute ideas
  • Curate, draft and publish delightful stories and blog posts
  • Build and send the weekly blog mailer
  • Curate, draft and send the monthly newsletter, packed with news, stories, and special offers

 

Image Library Management

  • Review, select and file incoming photographs from various sources each week
  • Work with our designer to prioritise selections and use across social media, the website, and collateral

 

Marketing Requests:

  • Monitor and manage media requests and other external inquiries
  • Vet influencer requests and manage collaborations
  • Create and distribute prize vouchers as needed

 

Key qualities of the successful candidate:

  • A storyteller, first and last, with a good sense of humor
  • Proactive, naturally curious and seeking out the unexpected
  • Skilled in crafting captivating and visually-driven content
  • Able to adopt Angama’s very specific brand voice and style
  • Detail-oriented, ensuring accuracy and consistency in all comms
  • Efficient multitasker, managing multiple projects with ease
    Team player who thrives in a creative environment
  • Adaptable to the ever-changing landscape of social media and digital marketing
  • Passionate about travel, hospitality and conservation

 

Key qualifications:

  • Proven experience in content creation, social media & community engagement
  • Strong writing & storytelling skills, from conceptualisation to execution
  • Proficiency in social media platforms; experience in MailChimp and WordPress preferred
  • Excellent organisational skills and attention to detail

 

To apply for this role, please submit your CV, a supporting letter, and an informal video of no longer than 2 minutes here, along with any other relevant documentation that showcases your qualifications, experience, and alignment with the Angama core values.

Guest Logistics Coordinator – Angama Amboseli

About Angama

 

Swahili for ‘suspended in mid-air’, Angama offers high-touch safari experiences in one-of-a-kind locations across East Africa. The Angama team finds joy in looking after guests and thereafter making a tangible difference to the communities and ecosystems it operates in. Its flagship property, Angama Mara, sits 1,000 feet above the Maasai Mara, where guests are spoilt for choice exploring the park’s abundant wildlife and enjoying an array of experiences at the lodge. Angama Safari Camp, an exclusive-use tented camp found in the heart of the Mara Triangle, has its own dedicated staff and all the comforts of 21st-century camping. And in the shadow of Mount Kilimanjaro lies Angama Amboseli, an intimate lodge set in a private wildlife sanctuary — a refuge for some of Africa’s last Super Tusker elephants.

 

The Guest Logistics Coordinator (GLC) is responsible for ensuring seamless coordination and execution of guest-related logistics, encompassing reservations, arrivals, departures, accounting, and various other operational tasks within the lodge or hospitality establishment.

 

Key Responsibilities:

  • Manage reservations, ensuring accuracy and completeness of guest details.
  • Coordinate guest arrivals and departures, providing necessary information to lodge departments.
  • Handle guest invoices, payments, and park fees accurately.
  • Assist with lodge operations and guest services, ensuring a seamless experience.
  • Update records and assist in various lodge activities as needed.

 

Key qualities of the successful candidate:

  • Attention to Detail: An eye for accuracy in managing reservations, invoices, and guest information is crucial.
  • Organisational Skills: Ability to efficiently handle multiple tasks and maintain well-organised records.
  • Communication Abilities: Strong interpersonal skills for coordinating with guests, departments, and external parties.
  • Adaptability and Flexibility: Capability to adjust to changing situations and manage unexpected logistics.
  • Problem-Solving Skills: Capacity to resolve discrepancies and address issues concerning guest logistics.
  • Tech Proficiency: Comfort with reservation systems, office software, and accounting tools.
  • Team Collaboration: Ability to work with various departments to ensure a seamless guest experience.

 

Key qualifications:

 

  • Minimum of 3 years of experience at a high-end property or organisation, with a proven track record of delivering exceptional guest experiences.
  • Degree or diploma in hospitality or an equivalent
  • Experience working within ResRequest or similar reservations systems

 

If this is you, please submit your CV, a supporting letter, and an informal video of no longer than 2 minutes to [email protected] any other relevant documentation that showcases your qualifications, experience, and alignment with the Angama core values.

Travel Planner — Nairobi, Kenya or Cape Town / Johannesburg, South Africa

Are you passionate about crafting unforgettable journeys? Do you have a knack for turning dreams into reality and transforming travel aspirations into seamless itineraries? If so, we have the perfect opportunity for you! At Angama, we believe in the magic of travel. Nestled in the heart of East Africa, we specialise in curating exceptional travel experiences that go beyond the ordinary. We’re on the lookout for a vibrant and detail-oriented Travel Planner to join our team and be the architect of our guests’ extraordinary adventures.

 

Key Responsibilities:

 

− Timely and courteous response to global enquiries
− Translating vague requests into well-crafted travel plans
− Curating personalized itineraries based on guest preferences and budgets
− Booking travel arrangements within East Africa, covering air, ground transport, accommodation, and more
− Ensuring accurate reflection of booking details in the system
− Providing real-time internal feedback on guest logistics
− Liaising with the finance team for timely collections with kindness

 

Key qualities of the successful candidate:

 

− Is driven, curious, and mad-about-guests
− Has in-depth knowledge of East African travel intricacies
− Pays fanatical attention to detail
− Is a service enthusiast, ready to delight guests 24/7
− Communicates articulately, both in writing and speech
− Thrives independently, proactive, and self-motivated
− Empathetic and can effortlessly handle others’ concerns
− Keeps a sense of humor even under pressure or in a crisis
− Aligns with Angama’s core values: Respect, Honesty, Courage, Joy & Ubuntu

 

Key qualifications:

 

− A minimum of 10 years of relevant experience in the luxury safari travel space
− Demonstrable knowledge of high-end East African accommodations & travel logistics
− Experience working within ResRequest, Tourplan, Hubspot, Safari portal or similar reservations or travel planning
systems

 

To apply for this role, please submit your CV, a supporting letter, and an informal video of no longer than 2 minutes to [email protected] and cc [email protected] any other relevant documentation that showcases your qualifications, experience, and alignment with the Angama core values.