Careers

At Angama, we find joy in looking after our guests beautifully and thereafter making a positive impact on the communities and wilderness areas we call home. We are seeking a warm, welcoming, and detail-oriented Camp Host to consistently deliver a high-touch guest experience at our flagship lodge, Angama Mara.

This individual will bring both heart and hospitality, embodying our philosophy of joyful service. They will collaborate closely with the Guest Experience team to embrace and deliver a “one size fits one” hospitality ethos, ensuring every guest feels welcomed, cared for, and celebrated. This role reports to the Senior Camp Manager.

Key Responsibilities:

Guest Experience Responsibilities

• Welcome each guest upon arrival, introducing them to the on-property experiences with warmth and charm.
• Take a genuine interest in each guest’s preferences and needs, tailoring their stay to provide a truly personalised experience.
• Collaborate with the Guest Experience team and other departments to ensure seamless and memorable experiences, from food and beverage preferences to special events.
• Act as a primary point of contact for guests, offering assistance, solving issues, and anticipating needs throughout their stay.
• Handle special requests with attentiveness and care, including scheduling guest experiences and acknowledging anniversaries, birthdays, and other celebrations.
• Share knowledge about the Maasai Mara, Kenyan culture, and Angama’s conservation efforts, sparking a deeper appreciation for the surroundings.

Leadership and Operational Responsibilities:

•  Lead by example, inspiring your team to embrace the true spirit of Angama – where looking after guests is a joy, not a job. Your enthusiasm will be contagious, motivating others to give their best.
• Support and coach the food and beverage team, helping them grow while maintaining the high service standards that Angama is known for.
• Collaborate with other Camp Hosts and departments to ensure smooth operations and create extraordinary, memorable moments for our guests.
• Stay hands-on and present, guiding the team through daily operations while ensuring our guests’ comfort and satisfaction remain our top priority.

Key Qualities of the Successful Candidate:

• Proven experience in a similar guest-facing role, ideally in a luxury safari lodge or similar environment.
• A solid understanding of hospitality, with the ability to anticipate and fulfil guest needs.
• Basic computer literacy to manage guest preferences and schedules.
• An enthusiasm for extraordinary and authentic hospitality.

Key Qualifications:

• Proven 5 years of experience in a high-end hospitality setting, ideally within a luxury safari lodge or hotel.
• Degree or relevant qualification in Hospitality or Tourism Management.
• Good computer literacy – familiarity with Excel and guest management systems is preferred.
• Knowledge of local cultures and wildlife in the Maasai Mara area is an advantage.

To apply for this role, please submit your CV, a supporting letter, and an informal video of no longer than 2 minutes here, along with any other relevant documentation that showcases your qualifications, experience, and alignment with the Angama core values of Respect, Honesty, Courage, Ubuntu and Joy

Swahili for ‘suspended in mid-air, Angama, over and above welcoming guests to its two luxury safari lodges, Angama Mara and Angama Amboseli, offers high-touch safari experiences in one-of-a-kind locations across East Africa. The Angama team finds joy in looking after guests and thereafter making a tangible difference to the communities and ecosystems in which it operates.

We are seeking for a warm and professional Butler who shares our love for exceptional service. This role is all about creating memorable experiences, so we need someone who is not only meticulous and skilled but also embodies the gracious spirit of Kenyan hospitality.

You’ll be working closely with our dedicated team to ensure that every guest feels truly special during their stay with us.

Key Responsibilities:

•  Provide personalized and attentive service that reflects our core values of Respect, Courage, Honesty, Ubuntu, and Joy.
• Anticipate guests’ needs and respond with grace, ensuring a comfortable and delightful stay.
• Maintain high standards of cleanliness and presentation in all guest areas, making sure everything feels just right.
• Collaborate with fellow team members across departments to create a seamless and joyful experience for everyone.
• Share your knowledge about the lodge, local wildlife, and cultural experiences, enhancing our guests’ appreciation of the beauty around them.
• Design thoughtful moments that make our guests feel cherished and cared for, leaving a lasting impression.
• Engage with guests daily, ensuring their comfort and happiness, and addressing any requests with a smile.
• Embrace our philosophy of operational excellence through consistent training and a keen eye for detail.
• Foster a friendly, team-oriented atmosphere where collaboration and cooperation shine.

Key Qualities of the Successful Candidate:

• Previous experience in a butler or similar hospitality role is preferred.
• Strong communication skills, with the ability to engage guests in a friendly and genuine manner.
• A proactive approach to service, with the ability to anticipate and respond to guests’ needs.
• A commitment to teamwork, collaboration, and a shared philosophy of personalised care.
• A passion for hospitality and creating unforgettable experiences for our guests.

Key Qualifications:

• Proven experience as a Butler or in a similar hospitality role, ideally in a luxury or high-touch environment.
• Strong organisational skills and the ability to manage your time effectively.
• A demonstrated track record of delivering excellent service and guest care.
• A keen eye for detail and a passion for maintaining high service standards.

To apply for this role, please submit your CV, a supporting letter, and an informal video of no longer than 2 minutes here, along with any other relevant documentation that showcases your qualifications, experience, and alignment with the Angama core values.

Are you passionate about crafting unforgettable journeys? Do you thrive on turning broad ideas into thoughtful, personalised itineraries for travellers from around the world? If so, you might be just the person we’re looking for.

At Angama, we believe in the magic of travel — and we are searching for a detail-oriented, guest-obsessed International Travel Planner to help bring unforgettable journeys to life. This role is ideal for someone who enjoys the challenge of managing global travel logistics while delivering a seamless and joyful guest experience.

Key Responsibilities;

• Timely and courteous response to enquiries from the global travel trade 
• Translating vague requests into well-crafted travel plans
• Curating personalized itineraries based on guest preferences and budgets
• Booking travel arrangements within East Africa, covering air, ground transport, accommodation, and more
• Ensuring accurate reflection of booking details in the system
• Providing real-time internal feedback on guest logistics
• Liaising with the finance team for timely collections with kindness

Key qualities of the successful candidate;

• Is driven, curious, and mad-about-guests
• Has in-depth knowledge of East African travel intricacies
• Pays fanatical attention to detail
• Is a service enthusiast, ready to delight guests 24/7
• Communicates articulately, both in writing and speech
• Thrives independently, proactive, and self-motivated
• Empathetic and can effortlessly handle others’ concerns
• Keeps a sense of humor even under pressure or in a crisis
• Aligns with Angama’s core values: Respect, Honesty, Courage, Joy & Ubuntu

Key qualifications;

• A minimum of 3-5 years of relevant experience in the luxury safari travel space
• Demonstrable knowledge of high-end East African accommodations & travel logistics
• Experience working within Tourplan, Hubspot and Safari Portal or similar reservations or travel planning systems

To apply for this role, please submit your CV, a supporting letter, and an informal video of no longer than 2 minutes here along with any other relevant documentation that showcases your qualifications, experience, and alignment with the Angama core values.

Angama finds joy in looking after guests beautifully and thereafter making a tangible difference to the communities and ecosystems in which it operates. We are seeking an individual who is not only passionate about culinary excellence but who also embodies the warm and gracious spirit of Kenyan hospitality. Someone who is committed to delivering a wonderful guest experience, every single day, and who shares our food philosophy of simple, good, fresh food served perfectly on every plate.

This role reports of the Head Chef.

Key Responsibilities

• Embrace and uphold Angama food philosophy and style with total commitment
• Cultivate a kitchen environment that exudes calmness, flexibility and fun and where feeding our guests is a joy, not merely a job
• Maintain the highest standards of kitchen hygiene and equipment maintenance
• Perform general cleaning tasks as directed, including sweeping, mopping, dishwashing, and rubbish disposal, ensuring adherence to waste management protocols
• Operate dishwashing machinery proficiently, maintaining a hygienic working environment in alignment with hygiene regulations and company standards
• Aid Cooks and Butlers as required, fostering a collaborative work environment
• Collect and dispose of trash from all areas of operation following established procedures

Key qualities of the successful candidate

• Ability to work effectively in a team environment, fostering a positive and collaborative atmosphere
• Flexibility to assist in various kitchen tasks as needed
• Excellent communication skills
• Strong commitment to maintaining high standards of cleanliness and hygiene

Key qualifications

• Have prior experience working in a professional kitchen environment, preferably in a similar role within the hospitality industry
• Possess formal culinary training or equivalent experience in food preparation and kitchen operations

To apply for this role, please submit your CV, a supporting letter, and an informal video of no longer than 2 minutes here, along with any other relevant documentation that showcases your qualifications, experience, and alignment with the Angama core values.