Careers

Joy, Respect, Honesty, Courage, Ubuntu — those are our core values.

The Angama team prides itself on being innkeepers at heart, finding joy in looking after guests and reconnecting them with the natural world. We celebrate the diversity and unique characters in our team while looking after each other, our guests, and our communities.

Below, you can find the current opportunities available:

Travel Planner — Nairobi, Kenya or Cape Town / Johannesburg, South Africa

Are you passionate about crafting unforgettable journeys? Do you have a knack for turning dreams into reality and transforming travel aspirations into seamless itineraries? If so, we have the perfect opportunity for you! At Angama, we believe in the magic of travel. Nestled in the heart of East Africa, we specialise in curating exceptional travel experiences that go beyond the ordinary. We’re on the lookout for a vibrant and detail-oriented Travel Planner to join our team and be the architect of our guests’ extraordinary adventures.

 

Key Responsibilities:

 

− Timely and courteous response to global enquiries
− Translating vague requests into well-crafted travel plans
− Curating personalized itineraries based on guest preferences and budgets
− Booking travel arrangements within East Africa, covering air, ground transport, accommodation, and more
− Ensuring accurate reflection of booking details in the system
− Providing real-time internal feedback on guest logistics
− Liaising with the finance team for timely collections with kindness

 

Key qualities of the successful candidate:

 

− Is driven, curious, and mad-about-guests
− Has in-depth knowledge of East African travel intricacies
− Pays fanatical attention to detail
− Is a service enthusiast, ready to delight guests 24/7
− Communicates articulately, both in writing and speech
− Thrives independently, proactive, and self-motivated
− Empathetic and can effortlessly handle others’ concerns
− Keeps a sense of humor even under pressure or in a crisis
− Aligns with Angama’s core values: Respect, Honesty, Courage, Joy & Ubuntu

 

Key qualifications:

 

− A minimum of 10 years of relevant experience in the luxury safari travel space
− Demonstrable knowledge of high-end East African accommodations & travel logistics
− Experience working within ResRequest, Tourplan, Hubspot, Safari portal or similar reservations or travel planning
systems

 

To apply for this role, please submit your CV, a supporting letter, and an informal video of no longer than 2 minutes to [email protected] and cc [email protected] any other relevant documentation that showcases your qualifications, experience, and alignment with the Angama core values.